User Guides

Manager: Enroll Employees Biometric fingerprint in time clock
Managers will need to know the Employees "Badge #" before performing these steps. Please consult with a support member if unsure. LINK: Article on...
Sat, 25 Jan, 2020 at 9:34 AM
Manager: Kronos TLM Manager User Guide
See attached for a total overview of the Kronos timekeeping system.  Contact a DWS rep should you need an in-depth overview or training
Tue, 22 Dec, 2020 at 2:03 PM
Employee: Punching using a time clock
Employees/Workers are required to use the time clocks in most facilities. Here is a quick instruction on how to punch in and out Enrolled Fingerprint: Re...
Thu, 21 May, 2020 at 4:52 PM
Employee: Punching using the Mobile App
New Employees Will get email from Kronos with your login and must change their password on a computer first Must reset password within 24 hours or system...
Tue, 22 Dec, 2020 at 1:01 PM
Admin: Troubleshooting inTouch Clock Device
This article will walk through some steps to troubleshooting your inTouch 9100 device. Contact a DWS program team if you still are experiencing issues I...
Tue, 22 Dec, 2020 at 1:53 PM
Admin: Importing Total Time hours in Kronos
Importing Total Time hours in Kronos **NOTE: the employees timecard for that week must not be locked, this is used for payroll.  Usually, DWS locks the ti...
Tue, 22 Dec, 2020 at 1:51 PM
Connecting intouch to Wifi and changing IP address
Click on Device Menu button (lower left side) Click on Maintenance Mode Icon and enter password 115190, then click enter. Click Settings > Communicati...
Wed, 2 Jun, 2021 at 12:17 PM